Monitoring & alertsMonitoring & alerts
An alert that reaches you, on WhatsApp or by email, when something needs attention: an unanswered quote, a delayed project, an unusual drop in sales.System and business monitoring in one place, in your own Google Cloud account: failures, failed processes, cost spikes and missing data, alongside business alerts. Delivered to Slack, email or WhatsApp, within the agreed handling hours.
You can start with this service alone.
Works on the system or data you already have, without replacing them.
Setup + monthly · Price is set after a short assessment.
In your words
We find out the customer didn't reply only when we call to ask.
A project runs late and nobody notices until the customer complains.
A weak month, and we only realise it at the end of the month.
Our customers find the outages before we do.
A nightly job failed and nobody knew until the morning.
The cloud bill jumped and nobody got an alert.
Two kinds of alerts
System alerts
A failure, a failed process, a cost spike, missing data.
Business alerts
An unanswered quote, a delayed project, an unusual drop in sales.
Delivered to WhatsApp, Slack or email, within the agreed handling hours.
What we do
- We define with you what really needs an alert. An alert that arrives every hour is an alert that gets ignored.
- We decide when you get an alert: what counts as late, what counts as unusual.
- Every alert reaches the right person, on the right channel.
- We handle system alerts within the agreed handling hours.
- We review the alerts once a month and tune them.
What you get
- An agreed list of alerts: for each one it is clear when it goes out and who owns it.
- Delivery channels: WhatsApp, Slack or email.
- System alerts handled within the hours set in the agreement.
- A monthly review: what fired, what was handled, and what should change.
How it works
1. What matters
The list of things that must not be missed.
2. Connecting monitoring
Connecting monitoring to the system and the data.
3. Calibration period
Reducing noise, fine-tuning when an alert goes out.
4. Ongoing
Monitoring, handling, and a monthly review.
What is included and what is not
Included
- Alert definitions
- Channel setup
- When you get an alert
- Handling within agreed hours
- Monthly review
Not included
- 24/7 on-call
- Incident handling for systems we don't manage, unless agreed
Setup + monthly · Price is set after a short assessment.
For technical teams
- Google Cloud (GCP) is our specialty: the infrastructure is built and managed in your own GCP account, in a project you own.
- Monitoring of uptime, error rate, response times, queues and scheduled jobs.
- Alerts on cost anomalies by project and by service.
- Data freshness checks: when a source stops sending, someone knows.
- Routing by severity, planned silences and de-duplication.
- Every alert arrives with context: what happened, when, and where to start looking.
- Business alerts are computed from the data warehouse, in the same place.
Combines well with
Every service stands on its own. These are pairings that work well together, not requirements.
Reports & dashboards
All your business data in one place, in reports that update themselves: how many leads came in, how many quotes closed, and what you made on each project.
Ongoing management
Hosting and ongoing management of your system, in your own cloud account, as a monthly service. One point of contact responsible for keeping it running: updates, backups, incidents and costs. And every month, a report that explains what was done.
Want to watch an alert arrive?
In the demo you can mark a project as delayed and watch the alert appear on the phone.