How we work
A four-step process, followed by ongoing management with a monthly report. No surprises: what's included is written down, and what changes is approved in advance.
Four steps
1. Intro call
A short call: what you have today, what gets in the way, and what you'd like to be different. By the end we'll know whether there's a fit.
What you get: A clear answer on whether and how we can help.
2. Assessment and scoping
We map the existing systems, data and processes. Together we define what we build, what is included, what is not, and the expected monthly cost of the infrastructure.
What you get: A scope document and a proposal.
3. Build, or take over an existing system
We build the system in your own account, in stages, with a handover and a check after each stage. Or: we take responsibility for an existing system after a review and documentation.
What you get: A working, documented system, in your own cloud account.
4. Ongoing management and a monthly report
The system is managed and monitored. Every month a report arrives.
What you get: The monthly report, detailed below.
What you receive every month
- Service health
- What worked, what went down, what was handled.
- Work done
- A clear list.
- Hours used
- Out of what was agreed.
- Infrastructure cost summary
- What the cloud cost, and why.
- Next month's plan
- What is planned, and what needs approval.
How we engage
- Client ownership. Your cloud account, data and domains are yours. Code written for you is handed over under the service agreement.
- Clear scope. What's included is written down, and so is what isn't.
- Changes approved in advance. We don't do work you didn't ask for.
- Price after a short assessment: fixed and agreed up front for every project, monthly for ongoing management. Not before we understand what's needed.
Let's start with a short call
Tell us what you have today and what gets in the way. No commitment.